Cramming Makes a Comeback
This may sound obvious, but it’s important to not only pay those pesky phone bills, but to read and understand them as well. Although I have made a career out of reading and knowing the ins and outs of telecom contracts and bills, and while I’m very happy with the work that I do, regardless of how complex and dry these documents may be to the average corporate or government consumer, I can’t say strongly enough that in this context (and almost all others—with the limited exception of hot dog production), knowledge is power.

