Recently, I ran into two colleagues, both of whom told me that they always read this space, even though the content sometimes gets a bit overly technical. With an interest in keeping them engaged (and they KNOW who they are, AK and HC), I want to present 3 tantalizing telecom tidbits, none of which is terribly techie, but all of which are interesting, if not totally relevant. They’re about off-shore call centers, and AT&T Mobility’s less than optimal behavior. Let me say up front that AT&T Mobility is hardly alone in its arguably slimy actions—it’s just that, to the best of my knowledge, it’s the only major [wireless] telecommunications provider that’s been caught engaging in these activities. At least this week.
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