911 Policy Review and Update
Two weeks ago, I was lucky enough to take part in a panel discussion led by Irwin Lazar of Nemertes Research at Enterprise Connect in Orlando on issues associated with 9-1-1. For those who weren’t in the room, it’s important to know that there was heated discussion as two animated vendor representatives discussed their different approaches to identifying, managing and providing useful location information to first responders behind an MLTS (multi-line telephone system). However, aside from the in-room fireworks, the session reminded me that it might be time for a review of some useful and relevant 9-1-1 policy information.